Kent RO — Ridiculous service - Kent RO | |||
Hi, I purchased and made my biggest mistake with Kent RO water in Dec'13 from Sorju Home Care. Ever since then, every month my machine stops working and stops filling water. I agree that I stay at an area where the iron content is very high. I guess that was one of the reasons for buying Kent as they convinced that I will face no issues with Iron. This is the 8th time I am requesting for a service. They made me fix an additional filter to wash away the excessive iron which costed 700rs., over and above what I paid to but the machine. Now they want me to again fix a filter worth 3500rs., which for sure is RIDICULOUS. As customers we are being cheated and have no solution. I need immediate resolution, else will file an FIR. Sanjukta email id: [protected]@yahoo.co.in Was this information helpful? | |||
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Kent RO customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Hi,
I have still no got any positive note from their end. My machine is still creating issues and I demanded a replacement, which is yet to be processed.
Need immediate intervention.
I have still no got any positive note from their end. My machine is still creating issues and I demanded a replacement, which is yet to be processed.
Need immediate intervention.
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We deeply regret the inconvenience caused. Please share your contact details with us at [protected]@kent.co.in. We will get in touch with you at the earliest.
Warm Regards,
Team Kent