Kent RO — RO purifier not working even after the installation of new machine parts.
A
Ariba Seraj
Mar 9, 2022
Mar 14, 2022
This thread was updated on Mar 14, 2022
Address:
House no:-136/A,Kasab Mahal, Mughalsarai-232101
It has not been even a month since we changed our RO purifier machine, but within a week it starts beeping again, not working.The company customer care is not picking up our phone after repeated requests to change the machine purifier parts as it comes under the 6 months of warranty period.The new purifier machine parts didn't even worked for a week, hence confirming the duplicacy of the original product.Kent service centre, we didn't expected this of you.
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Kent RO customer support has been notified about the posted complaint.
Verified Support
Mar 10, 2022
Kent RO Customer Care's response Dear Customer, as we have tried to connect with you but didn't get any proper response. Please share your alternate contact number at [protected]@kent.co.in so that we can connect with you soon. Regards, Team Kent
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