[Resolved] Kent RO — ro service horrible

Seema V

from Bengaluru, Karnataka

Address:

560100

Since water was leaking from my water purifier called the service centre and they sent a service person near to my place.
To my horror they sent very inexperienced service guys who charged 900/- just to rectify my small leakage. Without checking the person left the ro still does not work.
Inspite of repeated calls the authorised service person does send the person and now has stopped attending calls.
Request you to look into the matter.

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May 28, 2019

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Verified Support

Apr 23, 2019

Kent RO Customer Care's response Dear Ma'am,

We sincerely regret the inconvenience you have faced. Our service team will get in touch with you shortly with an update on this concern.

Regards,
Team Kent

Verified Support

Apr 27, 2019

Kent RO Customer Care's response Dear Sir,

As per update received from our service team your ticket has been closed.

Regards
Team Kent