[Resolved]  Kent RO — Ro using sub standard parts

Dear Sir/Madam,

your service tech who last attended in february 2022 and we paid you more than Rs5300/- and the tech said us that this will work
for at least 12 months.

now today 05.08.2022 again you are asking for Rs 1200/- for pre filter & Rs 2300/- for filter .
these have worked for few months only. it seems you are giving substandard parts as normally most parts have warranty of
1 year while this is a rip-off by your company to make fool of customers and also your customer service guys are not giving relevant information as to why parts are getting damaged so often.

with regards

anjali kachroo