[Resolved] Kent RO — Service Agency Cheating

atreya rana

from Lucknow, Uttar Pradesh

Aug 6, 2022

Address:

Akansha Parisar, Jankipuram

I am using Kent RO for past 6 yrs have done AMC 3 times post warranty but every time they service engineers comes and ask for money for something new, neither they change the filter nor they do free service but ask for new part replacement with money ..feed up with the cheating they always do for past 3 yrs.. they seems to be irresponsible, adamant and always try to cheat .. with money
Sorry to say i have decided to discard the Kent RO and look for some other product

Shortly the matter will be escalated to
Mr Mahesh Gupta also ...

The service engineers seems to irresponsible and always try to cheat the customer

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Sep 13, 2022

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Verified Support

Aug 06, 2022

Kent RO Customer Care's response Dear Customer, we sincerely regret for the inconvenience you have faced. Our service team will get in touch with you shortly with an update on this concern. Regards, Team Kent

Verified Support

Aug 09, 2022

Kent RO Customer Care's response Dear Customer, we are sorry for the unpleasant experience you had. We have forwarded your valuable feedback with our concerned team. Please feel free to contact us in case you need any further assistance. Regards, Team Kent