[Resolved]  Kent RO — service charges and product durability

Exactly after 1 year and 2 month, my kent ace ro stopped working. As a process i call up the call center and they promised that engineers will visit within 24 hrs. They failed on this front.
Next day engineer visit my house and give me estimated of 5500. I am shocked that an equipment which i bought for 15 k and now service is costing me 5.5 k. And this seems that it will be a regular expense every month. I am completely disappointed and regret my decision to go with the brand name. But at the end of the day as a consumer i am feeling helpless.