[Resolved] Kent RO — service not proper | |
I called apex service center for technician to installation and service of my kent ro on 05.08.18, next day mr. Ajay bearing mob. No. [protected] visited at my house to installation and service, he told me that their firm is authorised by kent company and after service i took amc from him. After his visit, i found that ro was not working. Then, i again called mr. Ajay and also lodged complaint in apex service center. After 3 regular visits by techanician mr. Baljit bearing mob. No. [protected], my ro is still not working. It is very disgusting that how kent company can authorise this type of firm for service their products, who has techanicians are unskilled, unefficient in thier work. It seems that kent company is not serious about service once they sold their products. Now, i ask to kent company's managment, whether i can expect that my ro will service properly. If yes, please look in to the matter and provide me relief as soon as possible and also requested to take an action against your authorised service center under intimation to me. Address of service center is apex service center, 3/133, lalita park, laxmi nagar, delhi-110092. Helpline no.[protected], [protected], [protected]. Was this information helpful? | |
Sep 23, 2018 Complaint marked as Resolved Kent RO customer support has been notified about the posted complaint. Verified Support Aug 16, 2018 Kent RO Customer Care's response Dear Sir, We are sorry for the unpleasant experience you had. Please allow us to make it upto you as we believe in complete customer satisfaction. Please share your registered contact details via private message or at [protected]@kent.co.in. Alternatively, you can contact us at +91-[protected]. Warm regards, Team Kent | |
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