Kent RO — Service of Kent RO : Complaint ID[protected]

Address:

New Delhi, Delhi

I own a kent RO grand and called up Kent customer care in NCR for its service vide complaint number[protected] dated 20th may 2015. I was told that service will be done with in next 24 hours so i took a day off so that i dont miss service technician next day...but no one called or came home for service. In evening(21st May) got a message that a technician Mr. Neeraj will visit. But when i called the technichian he said he is busy for next day and will come a day after. I again called customer care to re-assign my request to some other technician --- Customer care promised that some one will visit on 22nd May, i took a day off again waiting for technician and waiting for the long missed KENT SERVICE to rescue me...(wait seems to be still longer). 22nd May not one visited...customer care have false promises to make and technicians have no clue about consumer care. ' Again i called customer care and they now promised 23rd may for visit and here i am waiting in disgust for long awaited technician. Just cursing myself on the day i decided to buy Kent RO.