[Resolved]  Kent RO — Service Pending from January 2022

Address:

Surya Apartment, KH No.- 298/184 Second Floor, Flat No.- 4, Ghitorni

Service engineer visited at home for service after send the request for service.

As per him there was some filter issues and that was to change with new filter at cost of 3750.00

After all discussion I have asked to him to change the same.

After his complete the service seen there was some issues into Lcd screen as there was one spot.

I have asked to service engineer what is this and why this is spot as earlier there was no any spot into the same.

There was not such reply from his side and he said I no need to do service and he have open all new filter and again installed old and moved from without proper discussion and solutions.

Please tell me this is what kind of services and what kind of behaviour of service engineer?

Please resolve my issues on priority as this screen damaged due to his mistake.

Last month also got pathetic service from service engineer as due to main wall not proper he have open and too much water flow inside the complete machine.

I asked to him is there will be problem then he said there will be no any problem and cleaned all inside of water. Same time due to his mistake which problem was not available, that problem started and he have changed the parts and charged 300 rs of changes of waste water parts from me and I have given as wall point has been repaired by him then he said please support into this then I have given money and said from next time please care about the service.

This time sane issues was not available and after completion the service I have seen the same.

Please look into the same as earliest possible and resolve the issues on priority as filter need to replace as per the service engineer.

Regards
Prashant
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