For old machine installation and servicing, mr. Vimal (Mob no: [protected]) was appointed. Before his arrival the machine was working absolutely fine. After the machine was installed, several issue surfaced.
The technician told to change the filters and do servicing. I relied on him and did what was told. Adaptor was also changed since as per the technician it got damaged. We changed the filters even though the filter alarm didn't sounded.
Even after doing all these fixes, the machine failed to respond and water is not getting filtered as expected. On starting the machine a low beep sound was heard. I called up the technician but he didn't respond. I have spent approx rs 6000 already but with no result and satisfaction.
The company should realise that it is the hard earn money that goes out in getting the issues fixed. Customer satisfaction is ignored.
Please get the issue resolved asap.
Complaint id:[protected]
Regards
Samrat basu
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