[Resolved]  Kent RO System Ltd — Manufacturing Defect Connector damaged

Address:Thane, Maharashtra

Dear Sir, Manufacturing Defect Yesterday I book Kent Prime at Velocity Distributor Thane Mumbai and today at 1pm I received the same and I paid the full amount Of Rs.17000/- . But when the Technician came at 3pm he opened the Box and we found that the Connector damaged/Defected and and not in working condition. So I request you to replace the machine and give me the new machine otherwise just return my amount . I am very disappointed due this type of service by Dealer. Machine Sr. No.- KR[protected] Product Code - 11028
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Aug 6, 2021
Complaint marked as Resolved 
Kent RO customer support has been notified about the posted complaint.
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Dear Mr.Narhare,

we deeply regret the inconvenience caused. We have shared the same with our concerned department. Someone will contact you shortly.

Warm Regards,
Team Kent

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