[Resolved] Kent RO System Ltd — Manufacturing Defect Connector damaged
S
Shriram Narhare
Address:
Thane, Maharashtra
Dear Sir,
Manufacturing Defect
Yesterday I book Kent Prime at Velocity Distributor Thane Mumbai and today at 1pm I received the same and I paid the full amount Of Rs.17000/- . But when the Technician came at 3pm he opened the Box and we found that the Connector damaged/Defected and and not in working condition.
So I request you to replace the machine and give me the new machine otherwise just return my amount .
I am very disappointed due this type of service by Dealer.
Machine Sr. No.- KR[protected]
Product Code - 11028
Was this information helpful?
No (0)
Yes (0)
Aug 6, 2021
Complaint marked as Resolved
Kent RO customer support has been notified about the posted complaint.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
we deeply regret the inconvenience caused. We have shared the same with our concerned department. Someone will contact you shortly.
Warm Regards,
Team Kent