[Resolved] Kent RO Systems Limited — kent ro model :pearl

[Resolved] Kent RO Systems Limited — kent ro model :pearl

S skn00123 from Delhi, Delhi

I have purchased kent ro (Model pearl) on the year 2015. After 2 years (From 2017) every 2-3 months it occurs leakage. Several service engineer visited more than 10 times within 2 years. But still problem not resolved. Every each parts of the system is changed. I am paying good amount in each 2-3 months services. No kent service engineer is able to rectify it permanently. After talking to kent service, they are saying to take amc. Amc is the solution? That means kent product quality is bad. Company will replace it as warranty expired or i will dump this product into dustbin? Need solution. Was this information helpful? No (0) Yes (0)
Sep 29, 2018 Complaint marked as Resolved Kent RO customer support has been notified about the posted complaint. Aug 27, 2018 Updated by skn00123 I have purchased kent ro (model pearl) on the year 2015.After 2 years (from 2017) every 2-3 months it occurs leakage.Several service engineer visited more than 10 times within 2 years.But still problem not resolved.Every each parts of the system is changed.I am paying good amount in each 2-3 months services.No kent service engineer is able to rectify it permanently.After talking to kent service, they are saying to take amc. Amc is the solution?That means kent product quality is bad. Company will replace it as warranty expired or i will dump this product into dustbin?Need solution... Verified Support Aug 29, 2018 Kent RO Customer Care's response Dear Sir, We sincerely regret the inconvenience you have faced. Please share your contact details via direct message. You may also send your details to [protected]@kent.co.in or call us at +91-[protected] Warm Regards, Team Kent
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Comments

Pramod Halarnkar

from Anand, Gujarat

This is to inform you that my Kent RO machine has stopped working. Recently filter was changed and servicing also was done.
Please arrange to send the concern service provider to repair the product.

Regards
Pramod Halarnkar
Flat No. 1310,
C wing, Raj Splendour,
Vikhroli West
Mobile No. [protected]

kumarbsk

from Bengaluru, Karnataka

Yesterday Kent service technican has charged rs 4550 for changing filters. But kent customer service has told only 1950. Why there is soo much difference in cost. Better to through the kent water purifiers and go for others