[Resolved] Kent RO — TDS not going down after service

Rachna_90

from Ghaziabad, Uttar Pradesh

Dec 22, 2021

Address:	B-62,BEL COLONY,BRIZ VIHAR,GHAZIABAD
Website:	[email protected] [email protected]

Hi,
I am the user of kent RO since last one year.
15 days ago I requested to the conpany for my RO service. The service man came and changed the required parts and we paid the service amount too. But now more than 15 days gone but TDS is not going down we called the customer care many times but not getting proper response. As service man suggested to drain the water 5-6 days, we did but still we are unable to drink the purify Water.
Highly disappointed

Was this information helpful?

No (0)

Yes (0)

Jan 27, 2022

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Dec 22, 2021

Updated by Rachna_90 Service done but TDS not going down

Verified Support

Dec 22, 2021

Kent RO Customer Care's response Dear Customer, we sincerely regret for the inconvenience you have faced. Our service team will get in touch with you shortly with an update on this concern. Regards, Team Kent

Dec 24, 2021

Updated by Rachna_90 I still did not received any response from u...
Plz resolve my problem ASAP.

Verified Support

Dec 27, 2021

Kent RO Customer Care's response Dear Customer, we are sorry for the unpleasant experience you had. We have shared the same with our concerned team. We will contact you soon. Regards, Team Kent