[Resolved]  Kent RO — technician behaviour

Address:Vasant kunj, New Delhi, Delhi

I hv two issues but majorly i will start with technician behaviour which made insecure. He ws very rude, rijid & was carrying expired i-card. The moment he opened ro he said all parts are not working so gv me 4000/ to change the parts but we refused. Then we showed him our amc paper so he said its not from kent so gv me 300/... Jo main leke hi jaunga. I ws shocked to see his behaviour. We tried to chk amc since we allways call kent so howcome sm other person came in the name of kent. Since yday i tried 3-4 times tk chk vd any sen of kent but only today when i insisted soo much one person came on line... All kent employees are not ready to listen complaint, they are favoring kent but my query is who came to my home in feb & took 2300/...
2300 /is taken from apex as per bill... Apex is saying they were merged with kent but only 2 months bk merger got...
My most imp query... Technician who came to my home yday with expired i card & tried over smartly, very scary man... I have complaint against kent ro...
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Jul 7, 2019
Complaint marked as Resolved 
Kent RO customer support has been notified about the posted complaint.
Jun 04, 2019
Updated by Kalpna lal
Amc fraud ...kent organisation sending fraud people, kent technicians are scary
Verified Support
Jun 05, 2019
Kent RO Customer Care's response
Dear Ma'am,

We sincerely regret the inconvenience you have faced. We tried to contact you on your given mobile number but call was not responded. Please provide us your registered contact number so that we can contact you shortly.

Regards,
Team Kent
Verified Support
Jun 06, 2019
Kent RO Customer Care's response
Dear Sir,

As we have not received any response from your side, we are closing the ticket. Please let us know in case you need any further assistance.

Regards,
Team Kent
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