[Resolved] Kent RO — The service agency is fraud | |
Hi My name is Ronak and i have take. An AMC from your authorized service centre his name is Pintu and his no is[protected] I have paid 6500 for comprihensive AMC where every thing was covered including the electronics... now when he sold me the contract he did not change any of the filters and twice he sent his person at my place where once the machine was leaking as the sensor not working he charged me 3000 and once just to add a connecter to the tap he charged me 1500 and once we called him for a genral service he charged us 1000 I really dont understand if i have paid 6500 as comprehensive amc then why all these charges and every time he sends his person they actulay try to loot us by selling some thing this time his person said ur filter is jam its been hardly that the filter was changed I am attaching my statement of when i have taken the AMC with them where i have paid them 6500 and these people are fraud as i dont see any AMC with kent since 2016 and they are taking money from me every year... I want my full refund of AMC plus the other charges charged to me as this people have done fraud with me orelse i will go to consumer court and file a case... I am lawyer by profession so it wont be mich of a problem for me Sent from my iPhone Was this information helpful? | |
Aug 11, 2021 Complaint marked as Resolved Kent RO customer support has been notified about the posted complaint. Verified Support May 18, 2021 Kent RO Customer Care's response Dear Customer, we are sorry for the unpleasant experience you had. Please allow us to make it upto you as we believe in complete customer satisfaction. You can share your contact details at [protected]@kent.co.in. Alternatively, you can contact us at +91-[protected]. Regards, Team Kent
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