[Resolved]  Kent RO — very costly and unfair services , no after sale policy like visit , reminders, no coverage

Address:

Pune, Maharashtra, 411038

We bought Kent RO Grand Plus in 02 Sept 2017. They sale and forget . No Follow, No warranty Service, No phone call, No customer data they maintained to keep you as buyer for Kent.

When I reported problem on[protected], A technician came from local dealer and he generated bill of Rs 5500.00 through cash memo, No GST including membrane, all filters etc I purchased it in Rs 13500.00 and paid 35% of repair cost .

all parts carry warranty of 3 Months ( member - going to hit you very hard ). I asked for AMC then Kent direct have no option to offer AMC as told by their customer care.

I am happy, i have water purifier of some other make, i lived with it for last 5 years and even no pain to pay AMC charges because person visit us and clean everything .

Kent is not a product for poor, Lower middle class, Upper middle class, it suits only to those who can afford to pay Rs 5500.00 + GST per year and no coverage offered by KENT.
Worst service . no service . bhagvan bharose if you buy kent

Most Important :
No Date of Mfg on KENT PRODUCT ( At least mine does not have )