[Resolved]  Kent RO — Warranty of Pump of Kent Grand plus not giving to me.

Address:83/1/2, Aprakash Mukherjee Lane, Howrah -2

Dear Sir,
I am Soumya Mondal, resident of Vill- Khalisani, PO - Khalisani, DISTRICT- Howrah, PIN- 711307. I have purchase kend grand plus on 03/06/2019. On 19/03/2020 pump was not working, the service engineers not replace the pump to a new pump, but the machine is in warranty period. They install a old pump, now till date they do not provide new pump to me. The distributor told me again and again the pump is not in his office. I make complaint about the distributor of Kent " Yes Boss, Address- 83/1/2, Aprakash Mukherjee Lane, Howrah -2" to the consumer court to receive new pump to my kent grand plus.

Thank you.
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Mar 28, 2022
Complaint marked as Resolved 
Kent RO customer support has been notified about the posted complaint.
Verified Support
Feb 16, 2022
Kent RO Customer Care's response
Dear Customer, we sincerely regret for the inconvenience you have faced. Our service team will get in touch with you shortly with an update on this concern. Regards, Team Kent
Verified Support
Feb 20, 2022
Kent RO Customer Care's response
Dear Customer, we've been updated by our team that your concerns have been addressed & the issue is resolved now. Thank you for your support. Regards, Team Kent
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