[Resolved] Kent RO — water leakage from uv

Anjanee raj

from Pune, Maharashtra

Address:	842001
Website:	Kent care 9278912345

I purchased kent ro water purifier from csd on 09 sep 2018 & product in in under warranty i complaint to kent care on 27 july about the lickage, technician visited and pass the defected part and directly join the pipe and says that it's ok now... Then i ask him about the defected lickage uv part he reply that this part is not available hence it will not be changed. Then i can't share the otp provided by the company for closure of case. Instead of this the case was closed (Cas no - [protected]) once again i registered the case to kent care ([protected]) after 02 days case closed without visit... I reported this to kent care to snr dept mr prafull after all no response.. Then again i registered the case [protected]/ no response till date.. Please do something
Thank u
Anjanee raj
[protected]

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Sep 14, 2018

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Verified Support

Aug 14, 2018

Kent RO Customer Care's response Dear Sir,

We are sorry for your disappointment. We are a 100% customer oriented company and this is something we'd never want you to feel about us. Please allow us some time, we'll ensure to have this sorted out at the earliest.

Warm Regards,
Team Kent

Aug 15, 2018

Updated by Anjanee raj Already company has taken a lots of my valueable time and the result is same...00