Kent RO Water Purifier — Kent post sales service is worst & pathetic | |||||
I’ve purchased a “kent ro grand+” sl no kr[protected] on 17/4/2015 from “saravana stores” since then it was checked by “chennai cool care” tambaram service centre on 23/8/2015 & 06/02/2016.During these checks the service teacnicians were checked the tds only & receorded as 1028 & 88 as raw water & purified water tds respectively. But no cleaning /replacement of ro was not done. Last month (March-16) the water taste was changed & i’ve made a complaint on 11 /4 /2016 . A technician visited on 15/4/16 & checked the tds as 1200 & 100 respectively & told he will replace the ro on monday i.E on 18/4/16 under warranty replacement.Monday on the way of coming to service he has been diverted to other site by “chennai cool care”centre, then i called them by phone for not attending, they simply said we will attend within 2 days. No one attended so far. So again i called them to attend.They said once we receive the ro we inform you Till today 24/4/16 it was not replaced & they are keep on dragging the service for more than 3 weeks. I don’t know how the service team is planning the services & giving false promise. So totally iam not satisfied with the“chennai cool care” tambaram service centre as they keep on dragging service for every time .I ‘ve to make a frequent calls i.E daily 2-3 calls to get a simple service. Kent post sales service is worst & pathetic, This is for favour of info & recommend any other good service provider nearby chrompet area-chennai Thanks & regards sivaraj c/o m.Mayielvaganan e2-f2 sudarsan silver dale apts, 1st street, surya avenue, chrompet-chennai-44 Was this information helpful? | |||||
Kent RO customer support has been notified about the posted complaint. | |||||
1 Comment | |||||
Comments
67%
Complaints
3005
Pending
528
Resolved
1842
View all 3005 Kent RO reviews & complaints
View all Kent RO contact information
we deeply regret the inconvenience caused. We have shared the same with our concerned department. Someone will contact you shortly.
Warm regards,
Team Kent