[Resolved] Kent RO — worst service from past called 10 times to support team

shivaMitta

from Bengaluru, Karnataka

Address:

24 shree shiva krupa doddakannelli, 560035

HI Team,
please find the below details
First request to change the filter
[protected]
Second request water not tasty after few days filter change
[protected]
third request still the problem persist --cancelled request without justification
[protected]
Fourth request not responding --
[protected]
Please let me know problem can be solved or not
Irritated with kind of response from the Support process

regards,
shiva

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Jul 26, 2019

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Verified Support

Jun 14, 2019

Kent RO Customer Care's response Dear Sir,

We deeply regret the inconvenience caused. Our service team will get in touch with you shortly with an update on this concern.

Regards,
Team Kent

Verified Support

Jun 17, 2019

Kent RO Customer Care's response Dear Sir,

As discussed your service concern is resolved now & the product is working fine. Please let us know in case you need any further assistance.

Regards,
Team Kent