Kesari Tours — booking agent | |
Sir/madam I have booked your tour code p7 which will departure on 27 april. My relative stay in londan so i decide rech londan on 11 april n join tour 27april at londan. I have booked air tickets n tour from your Franchise paradise tour akurdi pune which is run by mrs pradnya My name is on passport mrs nilima dattatray gangal. Without taking passport copy or what's app photo she booked my tickets on name Mrs nilima dattatraya gangal Mistake is a addtional in spelling dattatray. So she is advised me to pay extra rs7000/ Or take risk at airport. Second thing she booked tickets on 18/11/2018 she told me all these things today means only 5 days before departure Also she spoke very loudly n roughly with me. Her explaions was she is booked my ticket As per what's app mesage not per passport. Sir why i am paying amount or take risk as per her advise We seven persons booked your tour second time Without my any mistek why should i suffer. I am senior citizens old age lady. I am also trust on kesari tour. Kindly requist yoy to look in matter seriously and give me postive responce Paradise tour mrs pradnya mobile no [protected] My no [protected] Thanking you Nilima d gangal Was this information helpful? | |
|
Kesari Tours customer support has been notified about the posted complaint. | |
 2 Comments | |
Comments
I have booked SCANDINAVIA RUSSIA MFL for 2 aug 2019 for my mother. i have send her passport and visa documents to there Delhi office around 10 days back and have made full payment of 280000 rs.
there customer relations officers are so horrible and poor that they are not able to confirm me whether have they received documents or not.
there customer relations officers are so horrible and poor that they are not able to confirm me whether have they received documents or not.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
15%
Complaints
138
Pending
0
Resolved
20
+91 22 2433 2222
+91 22 2101 2101
314, L.J. Road, Mahim, Mumbai, Maharashtra, India - 400016
View all Kesari Tours contact information
We regret the inconvenience caused to you. Your issue has been taken into consideration and forwarded to the concerned department to be resolved at the earliest.
Regards,
Team Kesari.