[Resolved]  Kesari Tours — thailand visa amount refund

Address:Fergusson College Road., Pune, Maharashtra

This email is regarding thailand visa amount refund.

We had booked a thailand tour from 5th feb 2019 - 10th feb 2019

As the visa was on arrival, kesari had informed us about the "visa amount refund" which was 2100/- inr

We had also provided the bank details - but no response.

Its been 11 days we are back from the tour - but the refund isn't credited in our account.
Was this information helpful?
No (0)
Yes (0)
Mar 1, 2019
Complaint marked as Resolved 
They initiated the refund and I received within a week.
Kesari Tours customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Ma'am,

We regret the inconvenience caused to you. Your issue has been taken into consideration and forwarded to the concerned department to be resolved at the earliest.

Regards,
Team Kesari.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Kesari Tours
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    15%
    Complaints
    138
    Pending
    0
    Resolved
    20
    Kesari Tours  Phone
    +91 22 2433 2222
    +91 22 2101 2101
    Kesari Tours  Address
    314, L.J. Road, Mahim, Mumbai, Maharashtra, India - 400016
    View all Kesari Tours contact information