Kesari Tours — cancellation of tour from kesari but not initiated the refund

Address:

401303

We have booking for 2nd April for Thailand, Malaysia and Singapore and because of less booking for this tour, Kesari cancelled this tour from their side.
When we asked for refund amount (it is clearly written in Kesari policy that if tour get cancelled from their side then full amount will get credited ) then Kesari answered that, we are not in position to refund your amount now.
How pathetic is this that they don't have 2 lac rupees to refund.
How they are running such a big business..I will never ever recomment Kesari to anyone.