Kesari Tours — extra air freight charges.

Address:

1901, Tivoli, Hiranadani Garden , Central Avenue Road ,Powai, Mumbai.76, 400076

This is belonging to Europe Tour for 11.06.19, We regret to learnt that you had asked and collected extra fare charges of Rs.6930/-for couple, by saying that you had booked our tickets in Jet Air ways, now you had arranged in Etihad therefore you are charging this. But when you had booked our tickets in Jet Air, you had never informed us, how can we ascertained about your booking ?, even if so, you had collected lumpsum amount from us for entire tour, you had never furnished any details of Air fare to us, if any increase or decrease all have to born by Kesari only, you had offered package deal to us, therefore we are not liable to pay any amount to you, we had paid this amount under protest, this is totally unfair to your clients, we request you to refund the same and maintain your goodwill, Kesri !