Kesari Tours — extra money for tour and non refund of visa fees

Address:

Pune Maharashtra, Pune, Maharashtra, 411038

We joined europe tour of 22days,, but came back separately after 3days of tour return date.. Kesari 1st collected rs 16000 per head extra for this separate return ticket. Due to jet planes cancellations they again collected rs.18000 per head extra... We had booked train at 11a m on last day of tour. So we not get any lunch or last day touring from kesari which was given to other tour members,., so we claim refund of this extra money i. E. Rs 16000+18000, other members flight was @10p. M. Our last day sightseeing also missed, as kesari changed their first plan which was informed to us at booking time. We made our plans according the first plan. So we also claim this missed out sightseeing.

Last & important we not received refund of visa fees. Which was paid by us.
We claim it, urgently, as it was supposed to be returned before our your starts. Now thetour ended, still we not rec'd it.