Kesari Tours — Refund of cancellation amount

Address:Mumbai City, Maharashtra
Website:www.kesari.in

I was to board tour of australia with tour code AA181116 with my 64 yrs old mother on 18th november 2016.But my visa got rejected on 18th october 2016. Kesari itself had applied for visa of both o[censored]s .since my visa ws rejected hence mom was not able to travel alone. I therefore immediately informed kesari that we both cant travel to australia. I had informed this on 18th october 2016, that is, one month prior to departure of tour and thereby asked cancellation of tour and refund of amount as per their policies. Everyday their sales person says to me that your work will be done today. But they are not doing. I want immediate refund of my amount.
Was this information helpful?
No (0)
Yes (0)
Kesari Tours customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Ms. Deshpande,
We regret the inconvenience caused to you. We have forwarded your complaint to the concerned department. They will look into the matter and get back to you as soon as possible.
My kesari tour S6 dated 01dec2019
Was cancelled due to medical problem
..There is no information given from kesari about cancellation..To conclude any future kesari tour..
Regards .. Nisale K.H..

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Kesari Tours
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    15%
    Complaints
    138
    Pending
    0
    Resolved
    20
    Kesari Tours  Phone
    +91 22 2433 2222
    +91 22 2101 2101
    Kesari Tours  Address
    314, L.J. Road, Mahim, Mumbai, Maharashtra, India - 400016
    View all Kesari Tours contact information