Kesari Tours — refund of visa fees

Address:

J 22 ASHOKWAN COLONY MAGHA SECTOR, CIDCO COLONY, 422009

Dear sir,
Ref. P7240419/14 images of europe economy. (2 persons)
Before going to schengen visa inerview to pune on 22 feb 2019 were informed to pay visa fees in cash as it was not possible to pay on line by your office. And it will be refunded by kesari tours.
Sir, i have paid vfs charges rs.496/-+visa fees rs.4970/-two persons total
Rs.10932/-
It is requested for refund to nashik branch office of kesari tours with my bank a/c details & bill copy issued by italy visa office.
The partial fees amt. Of rs.8893/- is refunded. Balance refund of rs.2039/- is awaited since two months. Many times contacted to nashik office, simply informed as under approval. Requested to refund immediately. Thanks