Kesari Tours — refund / rescheduled tour

Address:

Pune, Maharashtra, 411002

I am brigadier khot from pune and booked the rajasthan tour with kesari with three family members in first week of november. During the tour at bikaner i suffered a severe heart attack and was admitted in hospital & the entire family left the tour to be with me. Despite repeated calls to reschedule or refund the tour fees no action taken by kesari. Request consider the medical emergency and either refund the balance amount or reschedule my family on same tour.