[Resolved]  Kohinoor Televideo — dell inspiron-15 5558

Address:

Mumbai City, Maharashtra, 400 053

Hello, i purchased dell inspiron-15 5558 (Model) laptop from kohinoor electronics (Andheri west branch) on 2nd july, 2017. Firstly the salesman promised me of delivery next day but still i was made to wait for 3 days for the delivery of the product. I. E, i got my laptop on 5th july. Also, i wasn't given the accessory kit on the same day. He told me to wait till 7th july. I called them and he said sir wait till 10th july. I didn't received it on 10th either. Then i approached them on 11th and he told me to wait for another 7 days. This time he made a promise that i will get the kit on 18th july. But still i didn't receive it. I called them again on 20th, they said sir we will call you or deliver at your address as soon as we get the kit, didn't receive any call till today. Its 30th july today. 28 days since the purchase of the product and i still didn't get the kit inspite of so many calls from my side. Please look after this matter. Pretty much delayed already, not very nice service i can say. Thank you