Kohinoor Televideo — Hp laptop refund

Address:

NAVI MUMBAI MAHARASTRA

I have purchase one faulty laptop from your show room on 15 aug 2020. Its not working properly then i will return at your palm beach showroom. Your cashire aalam told me you get refund after 15 days but its take 30 days for refund still its ok. But i receive short amount from my credit card bank i call bank & ask for short amount they told me kohinoor electronics give us only 40215 amount that full amount we are credited in your account. Then i call mr aalam (cashier) he told me we are given letter to bank for full amount refund but bank cut the charges i said ok but give me proof for bank charges. He stupid told me i dont have proof of charges.If you dont have proof then how can bank cut the charges from your transaction its fraud from your employee & i am going in consumer cort for the same issue. Then i can found how bank will charge amount. Very bad experience from kohinoor. Poor service from fraud people.

Actual refund amount 40566 & receive 40215.