Kohinoor Televideo — Sound issue in newly purchased Samsung LED

Address:	A-703, Midas Bhoomi Harmony, Next to Dion Shelter, Nehru Nagar, Kurla East, Mumbai 400024
Website:	www.kohinoorelectronics.com

I have purchased a Samsung UHD LED Model No. UA43BU8000-43" from Kohinoor Televideo Pvt. Ltd., Chembur branch. The Sales Executive Nadeem Shaikh had shown me 55" LED as 43" was not on display and he even didn't inform me that Samsung LED has very low volume and for high volume I will have to use speakers. If I was informed about this at the time of booking I wouldn't have shown any interest in Samsung. The distance between LED and sofa in my house is just 2.5 feet and even on 100 volume we are not able to hear clearly. I had visited the Chembur branch to launch complaint but the Manager was very rude and he said that the LED will neither be exchanged nor replaced by any other brand. I am facing too much volume issue and not satisfied with the LED. I request you to please look into the matter and help me come out of this problem. I also request you to check the staff and Manger of Chembur branch as their behaviour is spoiling the image of Kohinoor Chembur branch