[Resolved] Komparify — Payment not received for ORDER[protected]

[Resolved] Komparify — Payment not received for ORDER[protected]

U User369 Sep 5, 2022 Sep 7, 2022 This thread was updated on Sep 7, 2022

I sold 1.35 grams of digital gold Komparify took additional charges of 69.67 rupees for Paytm wallet transfer for my settlement of digital gold order[protected] Komparify didn't transfer amount of Rs. 6897.13 into my Paytm wallet [protected] Shall i file a complaint to RBI or cyber crime cell. I am not going to leave and forget my money Was this information helpful? No (0) Yes (0)
Sep 7, 2022 Complaint marked as Resolved I have received my outstanding payment Komparify customer support has been notified about the posted complaint. Verified Support Sep 06, 2022 Komparify Customer Care's response Hi SIr As you had provided the UPI_id earlier so we cannot change the UPI mode. Kindly provide the valid UPI id to support[at]komparify[dot]com. The earlier which you had provided Paytm UPI failed due to (You cannot add this amount as you will exceed wallet credit limit. Please try with a lower amount) Thanks Team Komparify Sep 07, 2022 Updated by User369 Thanks. I have received my payment after so many days now
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