Konkan Railway — about tickets booking for 11 september

Address:

Mumbai City, Maharashtra, 400014

Sir some news i heard was that for booking tickets the first preference would be given to people standing in queue. But it doesn't seems like this and you brought the facility of online booking but ur website seems to be currpted. And i[censored] say that it's should be booked early morning at 8 am i was on the site at 8 am but it seemed to be helpless. The warm request to you is first provide tickets to the passengers and not to the agents because we deserve those tickets. Please provide solution