Koovs.com — Cannot buy sale items using refund promo

Address:

Mumbai City, Maharashtra

I had quite an amount in my koovs account due to return of an expensive item, using which I purchased a few sale items last time. But having some refund amount (Rs.1000) still left to be used, when i try to purchase any sale item, i get a message saying coupon cannot be redeemed on any items in the cart !!! So they're telling me to buy a product using my card even though i have a refunded amount which is going to expire in a few days ?? Why the sudden change in thier policy (refund amount cant be used on sale itemss!!) ? Who are they trying to fool ? Will NEVER recommend this fraud website to anyone . Worst customer service and refund policy