[Resolved] Koovs.com — in relation to the delivery of my product

Sitesh Dutta

from Noida, Uttar Pradesh

Address:

Bangalore, Karnataka, 560100

Hello concerned, the company that goes by the name koovs, which i had taken the service of for the purchase of a few commodities on the 10th of july, 2019 which amount to a total of rs. 2332 which order ids 6495951, 6408693 and 6408694 have all been not delivered yet as on 29th of august, 2019.

Several calls have been made, and everytime there has been a communication that the items would be dispatched the next day, today is the 50th day of my payment but there still has been no delivery.

Is there any body that looks into these fraud websites cheating people after taking their money?
Please help!!

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Oct 2, 2019

Complaint marked as Resolved

Koovs.com / Marble E-Retail customer support has been notified about the posted complaint.

Verified Support

Aug 30, 2019

Koovs.com / Marble E-Retail Customer Care's response Dear Sitesh,

Greetings from KOOVS.COM!

We owe you our deepest apology for the inconvenience caused.

We are looking these orders on priority and will dispatch it as quickly as possible. Please be rest assured that we will get back to you to update.

For any further assistance, please feel free to write to us at '[protected]@m-eretail.com’ or call at '[protected]' and our team will be happy to help.

Best Regards,
The KOOVS Team

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