[Resolved] Koovs.com / Marble E-Retail — 6695717 8th sep[protected]th sep[protected]st sep 2019 | |||
Dear sir i am really disappointed with your services i ordered so may products to your site but really i am not sure no it will be delivered or not and that is so worse experience i got from koovs If you are not able to deliver my order so why you show it on stock i called so many time in your support but i am also dissatisfied about your services and even sometimes your number are not also connected here is my order detail 6695717 8th sep 2019 6694931 8th sep 2019 6644720 1st sep 2019 Its humble request to you that kindly take this male so serious otherwise i will go to consumer forum to complaint about your manipulation and fraud with customer. For last 10 days you gave me excuses about your warehouse shifting but truly that time i don't want your any kind of your excuse. If you are not able to dispatch my order so inform me officially by call or email... Otherwise i will definitely take legal action about your company. Was this information helpful? | |||
Oct 13, 2019 Complaint marked as Resolved Koovs.com / Marble E-Retail customer support has been notified about the posted complaint. Verified Support Sep 12, 2019 Koovs.com / Marble E-Retail Customer Care's response Dear Yogendra, Greetings from KOOVS.COM! We apologize for the inconvenience caused. We are looking into your orders and be rest assured that we will dispatch it as soon as possible. For any further assistance, please feel free to write to us at '[protected]@m-eretail.com’ or call at '[protected]' and our team will be happy to help. Best Regards, The KOOVS Team Shop The Latest Trending Styles Head To KOOVS.COM Now | |||
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+91 12 4677 0000 [Regd Office]
House No. B-XIX-210, Ghumar Mandi, Civil Lines, Ludhiana, Punjab, India - 141001
Greetings from KOOVS.COM!
We apologize for the inconvenience caused.
We have initiated your refund against order id 66***79 and this might reflect in your account within 7-10 working days.
For any further assistance, please feel free to write to us at '[email protected]’ or call at '0124-6770000' and our team will be happy to help.
Best Regards,
The KOOVS Team
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