[Resolved] Koovs.com / Marble E-Retail — delivery not yet shipped after a week of purchasing jt | |||
My order no is 6916750. I ordered jeans a week back after exchanging a previous order of the jeans of a bigger size. I used the coupon refund which i got after a week of returning the previous jeans. But still there is no update in the track order bar. Both the orders were the same jeans, the other one got deliveredwithin 5 days and the 2nd order has yet not been shipped after a week. Is this becausei exchanged the product that it is taking so much time? Was this information helpful? | |||
Nov 16, 2019 Complaint marked as Resolved Koovs.com / Marble E-Retail customer support has been notified about the posted complaint. Verified Support Oct 14, 2019 Koovs.com / Marble E-Retail Customer Care's response Dear Mridula, Greetings from KOOVS.COM! We apologize for the inconvenience caused. We are looking into your order. Please allow us time and we will notify you. For any further assistance, please feel free to write to us at '[protected]@m-eretail.com’ or call at '[protected]' and our team will be happy to help. Best Regards, The KOOVS Team Shop The Latest Trending Styles Head To KOOVS.COM Now | |||
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+91 12 4677 0000 [Regd Office]
House No. B-XIX-210, Ghumar Mandi, Civil Lines, Ludhiana, Punjab, India - 141001
Koovs.com
Greetings from KOOVS.COM!
We apologize for the inconvenience caused. Please share your order no so that we can look into your concern and assist you.
For any further assistance, please feel free to write to us at '[email protected]’ or call at '0124-6770000' and our team will be happy to help.
Best Regards,
The KOOVS Team
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