Koovs.com / Marble E-Retail — Did not get refund..

I had order clothes from but i cancelled the order due to some. They said that they gave the refund in 7 to 10 but 10 days passed i didn't get my refund back. The order number is 7508052

Koovs care (Marble)

May 11, 2020, 6:58:20 pm gmt+5:30

Dear customer,

Greetings from koovs.com!

As discussed in previous email, we would like to inform you that the amount of rs 1256/- has been initiated on[protected], with refund reference number '30000801300128131259925' and it may take 7-10 working days for the amount to reflect to your account.

Further, please feel free to write us back in case you need any assistance. We will be glad to assist you. We really value your association with us & therefore, would love to serve you in future.

Best regards,
The koovs team

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They show refunded but they didn't refund back my money..

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    Koovs.com / Marble E-Retail Phone
    +91 12 4677 0000 [Regd Office]
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    House No. B-XIX-210, Ghumar Mandi, Civil Lines, Ludhiana, Punjab, India - 141001
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