[Resolved] Koovs.com / Marble E-Retail — high tops sneakers

Nikhil Dabade

from Mumbai, Maharashtra

Address:

Thane, Maharashtra, 421201

Sir my order no is 4714466 high tops sneakers which was delivered to me at 26th march 2018. Today at morning when i was wearing it from backside of right foot it got torn away as material is not proper plsss give me a solution to my problem plss can you replace my shoes?? Else make a refund for it. I m uploading the photos with this letter plss let me know abt it.

Thank you.

+2 photos

Was this information helpful?

No (0)

Yes (0)

Apr 29, 2018

Complaint marked as Resolved

Koovs.com / Marble E-Retail customer support has been notified about the posted complaint.

Verified Support

Mar 29, 2018

Koovs.com / Marble E-Retail Customer Care's response Dear Nikhil,

Greeting from Koovs.com!

We owe you our deepest apology for the inconvenience caused. We are arranging a call on your registered contact no. shortly and your issue would be addressed over the call.

Further, please feel free to contact us our customer care on ‘[protected]’ or email us at ‘[protected]@m-eretail.com’
for more clarification or any other assistance. We will be glad to assist you.

Best Regards,
Koovs.Com