Comments
Hello koovs I ordered 3 shoes on 17th September 2018 and today is 1st October and till now I didn't received any delivery
Being a prestigious website this is not at all expected from u. The purpose for which I ordered the shoes doesn't solved due to delay in delivery still I want my delivery as fast as possible.
My order id- 4126560
Being a prestigious website this is not at all expected from u. The purpose for which I ordered the shoes doesn't solved due to delay in delivery still I want my delivery as fast as possible.
My order id- 4126560
Koovs.com / Marble E-Retail Customer Care's response, Oct 10, 2017
Verified Support
Dear Aayu,
Greetings from Koovs.Com!
We apologize for the inconvenience caused. We have confirmed that your order has been delivered to you on 4/10/2017. However, we regret the delay that has been caused and promise to provide you with better services from the next time.
Further, please feel free to contact us our customer care on ‘01246770000’ or email us at ‘[email protected]’ (Monday to Saturday 10 am to 7pm) for more clarification or any other assistance. We will be glad to assist you.
Best Regards,
Team KOOVS
Greetings from Koovs.Com!
We apologize for the inconvenience caused. We have confirmed that your order has been delivered to you on 4/10/2017. However, we regret the delay that has been caused and promise to provide you with better services from the next time.
Further, please feel free to contact us our customer care on ‘01246770000’ or email us at ‘[email protected]’ (Monday to Saturday 10 am to 7pm) for more clarification or any other assistance. We will be glad to assist you.
Best Regards,
Team KOOVS
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+91 12 4677 0000 [Regd Office]
House No. B-XIX-210, Ghumar Mandi, Civil Lines, Ludhiana, Punjab, India - 141001
Greetings from Koovs.com !
We regret the delay in dispatch caused due to large no. of orders received in continuous sale & our warehouse shift which was done meanwhile due to some reasons. However, we request you to mail us your elaborated concern and order no. on [email protected] from your registered email ID so that we can check the details and assist you accordingly.
Further, please feel free to call us on 0124-6770000 or write to us at [email protected] in case any other assistance is required.
Regards,
Team Koovs.