[Resolved] Koovs.com / Marble E-Retail

[Resolved] Koovs.com / Marble E-Retail — order cancelation

H Harshvardhan101 from Gurgaon, Haryana

I placed two duplicate order by mistake cancelled both of them before 24 hours which is koovs given time to cancel an order. Order no. 5140909 got cancelled but no. 5140876 didn't get cancelled but it got shipped i do not want it can i refuse the delivery person when it comes.? I would also like to say that i cannot track my order. Is there anyway to cancel the order now? Was this information helpful? No (0) Yes (0)
Nov 8, 2018 Complaint marked as Resolved Koovs.com / Marble E-Retail customer support has been notified about the posted complaint. Verified Support Oct 06, 2018 Koovs.com / Marble E-Retail Customer Care's response Dear Harshvardhan, Greetings from Koovs.Com! We apologize for the inconvenience caused. We would like to inform you that we're arranging a call for you and your concern would be addressed over the call. Further, please feel free to contact us our customer care on ‘[protected]’ or email us at ‘[protected]@m-eretail.com’ (Monday to Saturday 10 am to 7pm) for more clarification or any other assistance. We will be glad to assist you. Best Regards, Team KOOVS
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