[Resolved]  Koovs.com / Marble E-Retail — order id 6987581

Till now you people have not given me my black shoes. Am i a fool sitting here that yu people first promise and then don't give me my shoes back. Firstly koovs has given me wrong colour shoes. I have ordered black shoes and they have given me white shoes on 23rd october then i exchanged them and till now i haven't got my shoes back. And they have not even given me my money back.
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Dec 9, 2019
Complaint marked as Resolved 
Koovs.com / Marble E-Retail customer support has been notified about the posted complaint.
Verified Support
Oct 31, 2019
Koovs.com / Marble E-Retail Customer Care's response
Dear Customer,

Greetings from Koovs.com!

We are sorry for the inconvenience caused. We are looking into your case on priority and will update you soon for the same.

In case you need any assistance, please call us[protected]Monday to Saturday 10 am to 7 pm) or email us at '[protected]@m-eretail.com'. We will be glad to assist you.

Regards,
Team KOOVS
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    Koovs.com / Marble E-Retail Phone
    +91 12 4677 0000 [Regd Office]
    Koovs.com / Marble E-Retail Address
    House No. B-XIX-210, Ghumar Mandi, Civil Lines, Ludhiana, Punjab, India - 141001
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