[Resolved] Koovs.com / Marble E-Retail — payment done but order not placed | |
Hi, i ordered a bow tie worth rs 598 from koovs ([protected]@gmail.com) and paid via card for the same. The amount got deducted from my account but my order did not get placed. Since the amount has already been deducted i don't know what to do i don't have any order number also. Koovs is a trusted site please look into the matter asap. Kindly refund the amount or place my order i am really worried. Was this information helpful? | |
Mar 12, 2018 Complaint marked as Resolved Koovs.com / Marble E-Retail customer support has been notified about the posted complaint. Verified Support Feb 07, 2018 Koovs.com / Marble E-Retail Customer Care's response Dear Akshana, Greetings from Koovs.Com! We apologize for the inconvenience caused. We would like to inform you that we have received your amount Rs 598.00/- and your order is successfully confirmed. We'd request you to login your koovs account and check recent order. Further, please feel free to contact us our customer care on ‘[protected]’ or email us at ‘[protected]@m-eretail.com’ (Monday to Saturday 10 am to 7pm) for more clarification or any other assistance. We will be glad to assist you. Best Regards, Team KOOVS | |
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