[Resolved] Koovs.com / Marble E-Retail — product not yet delivered - order id:6469777 | |
I placed an order for a footwear on july 16th, which is till date not yet delivered. I wrote a mail to them, they cited that their entire inventory currently is in transition towards a new warehouse. It is nearly 2 months, and they haven't delivered the product. How much time does it take to shift to new warehouse knowing you have products to deliver? This is how they make money? By taking money and not giving the products? There is no option for cancelling the order either. Why such retail is even allowed to do business when they are openly cheating the public. Hope my issue will be resolved. Regards Gs. Was this information helpful? | |
Oct 16, 2019 Complaint marked as Resolved Koovs.com / Marble E-Retail customer support has been notified about the posted complaint. Verified Support Sep 03, 2019 Koovs.com / Marble E-Retail Customer Care's response Dear Geeta, Greetings from KOOVS.COM! We apologize for the inconvenience caused. We are arranging a call for you to address your concern over the call. For any further assistance, please feel free to write to us at '[protected]@m-eretail.com’ or call at '[protected]' and our team will be happy to help. Best Regards, The KOOVS Team Shop The Latest Trending Styles Head To KOOVS.COM Now | |
 Add a Comment | |
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
58%
Complaints
406
Pending
0
Resolved
232
+91 12 4677 0000 [Regd Office]
House No. B-XIX-210, Ghumar Mandi, Civil Lines, Ludhiana, Punjab, India - 141001
Post your Comment