[Resolved] Koovs.com / Marble E-Retail — refund for my returned items are not done yet | |||
I had ordered two dresses on koovs on 3rd september, 2019. As both the dresses weren’t fitting me well i had to return both. I had returned it on 7 september, 2019. It’s been exactly 23 days from the date of return and i haven’t got the refund amount yet. I tried calling the customer service several times but they didn’t respond. Later i mailed them about my complaint and still no response. My order number is[protected]. Hoping for a positive response now at least. Was this information helpful? | |||
Nov 7, 2019 Complaint marked as Resolved Koovs.com / Marble E-Retail customer support has been notified about the posted complaint. Verified Support Oct 03, 2019 Koovs.com / Marble E-Retail Customer Care's response Dear Fathima, Greetings from KOOVS.COM! We apologize for the inconvenience caused. We have initiated your refund against returned order id 6657021 and this might reflect in your account within 7-10 working days. For any further assistance, please feel free to write to us at '[protected]@m-eretail.com’ or call at '[protected]' and our team will be happy to help. Best Regards, The KOOVS Team Shop The Latest Trending Styles Head To KOOVS.COM Now | |||
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