[Resolved] Koovs.com / Marble E-Retail — refund is not done.
A
anindya swain
from Mumbai, Maharashtra
Its been 20 days my order was returned and picked up. I was told that refund will initiate in 5-6 days. 20 days and 3 times i have talked yo the customer care executive but still no refund and no update eben on where the product is. I want to know when i am going to get back my refund. Is it going to take a month more or what. Order id is 6652693. Return reference is 98b726
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Nov 16, 2019
Complaint marked as Resolved
Koovs.com / Marble E-Retail customer support has been notified about the posted complaint.
We would like to inform you that we have initiated your refund Rs 445/- successfully to the same payment mode and might reflect in your account within 7-10 working days.
For any further assistance, please feel free to write to us at '[protected]@m-eretail.com’ or call at '[protected]' and our team will be happy to help.
Best Regards,
The KOOVS Team
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