Address: | Gurgaon, Haryana, 110070 | Website: | Koovs.com |
I placed two orders order numbers 1609249 and 1609279 on 13th January. The order was accepted and dispatched. Payment was made. However I am yet to receive either. Upon inquiring by email I was told that my delivery address was out of delivery area. At the time of payment you failed to intimate that it was not possible to deliver to the address provided. I then wrote several more emails, after which I was told to pick my clothes up from some address in Sonepat. I live in a hostel and it is not possible for me to do that. I then provided my residence address for delivery. I was told that it would be delivered to the new address within 2-3 days of the conversation which took place on 23rd January. I have yet to receive anything. Please resolve this conflict at your end and deliver my goods at either of my addresses provided. I have wasted a lot of time let alone the inconvenience caused. I am very disappointed by your service. Was this information helpful? |
SHOES
DO NOT SUIT ME