Wtf is wrong with this company. I have been trying to reach them from last 3-4 days but no reply. I called to the number provided by Koovs many times but it's always busy none of their executive are available and I have sent them emails too but there too no response only an auto msg which says they will contact me within 24-48hrs but they didn't contact me till now. I wanted to return an item as it's size big. Their service is very poor they don't even have a toll free number. How can they ignore the customers like that. KOOVS is the worst online shopping site I have ever found. Their service sucks. I hope they improve it and resolve the problem ASAP. Am very disappointed and frustrated with their service.
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my order No -1251347