[Resolved]  Koovs.com — Return issue ORDER ID: 1771218

Address:Gurgaon, Haryana, 122015
Website:www.koovs.com

ORDER ID: 1771218
Return reference number : CNIYSN

I had placed the return request on the 28th of February, and they kept asking me to wait, and now they have stopped replying to my mail. I had placed a request for return, and now I would just prefer full refund, since I don't want to wait for so long. I just want them to take the shoe back and give me return now.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Aug 20, 2016
Complaint marked as Resolved 
Verified Support
Mar 09, 2016
Koovs.com / Marble E-Retail Customer Care's response
Dear Ushasree,

Greetings from Koovs.Com!

We apologize for the inconvenience caused. Further, We'll get the stuff picked-up in next 24- 48 hours.

Hence, to help us assist you better please call us at '[protected]'. We would really be happy to help you.

Regards,
Team KOOVS
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Koovs.com / Marble E-Retail
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    406
    Pending
    0
    Resolved
    232
    Koovs.com / Marble E-Retail Phone
    +91 12 4677 0000 [Regd Office]
    Koovs.com / Marble E-Retail Address
    House No. B-XIX-210, Ghumar Mandi, Civil Lines, Ludhiana, Punjab, India - 141001
    View all Koovs.com / Marble E-Retail contact information