Kotak Securities — Non compliance of written commitment

Address:	Mumbai City, Maharashtra, 400092
Website:	Kotak Securties

Kotak Securties has given in writing in year 2008 to Mr Ashok P Shah that they will not charge any annual maintenance charges and brokerage .20 paisa on cash delivery etc. KOTAK charged us annual maintaience charges and brokerage .49 paisa and wrongly collected several thousand rupees from our trade surplus .we complaint several times but no action and continue to charges. It is really dishonest practice of kotak by not abiding written commitment and it is cheating by deducting excess charged from trade surplus and also keeping further toward unbil amount and future charges.it is something inexperience terror from kotak . If kotak does not refund all excess charges and maintenance charges for all our demate account then we have to approach to all appropriate authorities and to close all our accounts with KOTAK Security and kotak Bank.we have demate account with Borivali west branch Mumbai.we till hope that KOTAK will act with honesty and refund amount immediate otherwise we have to discontinue and to take all appropriate action.